Have you ever seen someone do something and thought "I could do that better!"? Normally it is completely ridiculous stuff for me. Like when I am watching football and the receiver misses or drops a pass, I yell at the TV "I could have caught that you idiot!" when in reality, I definitely could not have. Can you imagine me with full pads on trying to catch a football in the NFL? Ha ha it would be fun to see, but VERY unlikely :)
Sometimes I KNOW I can do better. Espescially when it comes to customer service. Nothing pisses me off more than a waiter, or cashier, or phone rep who is rude or obnoxious. Your job is to smile and be friendly and help people so that they want to give you a good tip and come back to your place of business. I don't care if you're having problems at home or having a bad day. I was always taught to leave your problems at home. Besides, if you fake smile enough they evenually turn into real smiles and are contagious. You will have a better day just from pretending you are in a good mood.
One thing that really amazes me, is the difference in customer service in different geographic locations. In Germany, it isn't customary to leave a tip, because it is included in your check, and waiters/waitresses were always trying really hard to do a good job. They even smiled and worked through the language barriers.
We live on the East Coast and let me tell you.....I could choke the assholes in customer service here! The other night we went out to eat and our waiter didn't check on our drinks, didn't smile, took forever with our check and then was nice at the end, thinking he would get a better tip that way. Not to mention 3 other people brought our food out at different times.....Then there was the incident on Saturday night. It was about 2 am, and we were hungry so we stopped at McDonalds. This McDonalds wasn't serving breakfast until 3 and wouldn't serve the dollar menu that late. We thought that sucked but we ordered meals because we were still hungry. I ordered nuggets and ranch dipping sauce. They didn't bother to tell us they were out of ranch. Then as we were pulling out of the drive thru, I realized there was no ranch in our bag. Chris got out of the car and went and asked them for ranch and they said they were out. Chris basically asked him why they didn't tell us that when we ordered and the guy got pissed. Chris and the drive thru guy started yelling at each other and then as Chris was walking away the guy came to the door and was trying to get Chris to fight him, but he was trying to get Chris to come inside so that HE wouldn't get in trouble. Chris knew better so he tried to get the guy to come outside and the guy opened the door with a KNIFE in his hand.....Chris was going to kick his ass anyway, but then 2 cop cars pulled up. Chris decided he would just tell the cop what happened, assuming he would take care of it since there was a weapon involved, but NO the flippin cop was too damn HUNGRY to do anything, so we left. Those incidents happened in ONE weekend!!!
Those are just recent experiences, there have been so many times that we have just left a restauraunt because the service is so bad. The West Coast, even just the West side of the country is sooooooo much better. Really. It is a difference of night and day! We just recently took a trip to Vegas and Idaho and in both of those places, and in between, we only had one bad experience in 2 weeks! I am not even kidding, we didn't even know how to react! Chris even turned to me one day, while we were going through a drive thru in Idaho, and asked me why they weren't being rude. I reassured him it was a good thing, and that it was because of our location. Ha ha. The only place in Idaho that was TERRIBLE was Elmers. Never going back there again!
So basically, if you work in cutomer service in Idaho, Utah, or Nevada, you are doing a great job! Keep it up! If you work in customer service on the East Coast, put a damn smile on your face and be nice to people!!! You will be amazed at how your day can change by just being nice!
Take care everyone and try and get through your Monday!!!
Monday, July 26, 2010
Friday, July 23, 2010
A new blog......welcome! Rated PG 13 for L :)
I once wrote a paper on blogging for school, and when I was doing my research I came across some pretty interesting stuff. I learned that there are many different reasons that people blog. Some people blog for attention-those would be the ones who talk about their nasty diseases and sex life and such. Some people blog to keep a journal. Some people blog because writing is therapeutic. Some people blog because they know they will probably never get published for anything else, and the internet provides instant gratification. The last 2 are combined for me. I LOVE to write and put my thought into words, and I know that realistically I will never get anything I write published. So welcome to my therapy! :)
My blog is going to be mostly venting. Kind of like on Family Guy when Peter does that bit on the local news called, "Grinds my Gears." I will discuss certain topics, and every now and then I will throw in a movie review. Maybe I will even throw in some poetry once in a while.....I love writing poetry. But before you become a "follower" I will tell you a little about myself.
I really came into my own over the last few years. Call it growing up, getting married or whatever you want, but I am finally happy with who I am and will never try to be someone else ever again. I wouldn't want to. I know what I want in life, and have the confidence to work towards those goals. And as they say, "Knowing is half the battle." Like I said though it wasn't always that way.
Elementary school was great for me. I was smarter than most kids my age and had lots of friends. I generally didn't get picked on until I grew boobs before everyone else...
Junior High was terrible, as it is for most people. I was so scared the first year, that I stayed in one hallway, and didn't speak to anyone older than me for the first while. Then I made some friends and wasn't scared anymore, but was very confused, and got in lots of trouble :) I look back in my memory and remember my firsts of everything. Smoking, drug experimentation, drinking, and boys. I dressed in baggy Jnco pants and hoodies and hung out with all of the other rebelious kids. By the time I left Junior High I was back to dressing more feminine...thank God! Ha ha. I had also had way too many boyfriends for my age, and a bad reputation, but then I didn't care.
When I got into High School, I made friends with all kinds of kids. I still partied, and still had boyfriends. I dated mostly college guys and guys who lived out of town. I didn't want any awkwardness in my groups of friends. Istill didn't know who I really was and still cared what people thought. I never finished highschool. I got spent a year on my own between jobs and ended up back at my parents house. Then I got my GED, and joined the Army.
Looking back at my time in the army, I was sick a lot, and pretty lazy. If I could go back, there are so many things I would change. I would try much harder to make the best of it....to make the best of me. I did get a husband out of it though, and lots of life experience!
My husband and I have been married for 6 yrs now, and everything is wonderful. We both have developed into good strong people and love each other more everyday. It wasn't always easy, in fact, some times we loved to hate each other, but thats what is to be expected when you get married after 2 months of dating. We always have been there for each other though and we will be until "death do us part."
After all of this growing up and life experience, here is what I have learned:
1. I don't care what other people think-I only care how I feel about myself and my actions.
2. Honesty is always best-even if it hurts-and it will sometimes.
3. I can't be afraid to go after what I want-and confidence is the best personality trait I have.
4. I stopped being envious of others and learned to appreciate what and who I have in my life.
5. Laugh. It makes you live longer, and is contagious. You can't go around being mad or sad all of the time because it will consume you.
.....and lastly BE YOURSELF!....everyone else is taken, and you will enjoy life much easier knowing you don't have to try so hard!
Well this is me, and when I post in the future, you will understand what I say because you know more about me :) Happy Friday Everyone!
My blog is going to be mostly venting. Kind of like on Family Guy when Peter does that bit on the local news called, "Grinds my Gears." I will discuss certain topics, and every now and then I will throw in a movie review. Maybe I will even throw in some poetry once in a while.....I love writing poetry. But before you become a "follower" I will tell you a little about myself.
I really came into my own over the last few years. Call it growing up, getting married or whatever you want, but I am finally happy with who I am and will never try to be someone else ever again. I wouldn't want to. I know what I want in life, and have the confidence to work towards those goals. And as they say, "Knowing is half the battle." Like I said though it wasn't always that way.
Elementary school was great for me. I was smarter than most kids my age and had lots of friends. I generally didn't get picked on until I grew boobs before everyone else...
Junior High was terrible, as it is for most people. I was so scared the first year, that I stayed in one hallway, and didn't speak to anyone older than me for the first while. Then I made some friends and wasn't scared anymore, but was very confused, and got in lots of trouble :) I look back in my memory and remember my firsts of everything. Smoking, drug experimentation, drinking, and boys. I dressed in baggy Jnco pants and hoodies and hung out with all of the other rebelious kids. By the time I left Junior High I was back to dressing more feminine...thank God! Ha ha. I had also had way too many boyfriends for my age, and a bad reputation, but then I didn't care.
When I got into High School, I made friends with all kinds of kids. I still partied, and still had boyfriends. I dated mostly college guys and guys who lived out of town. I didn't want any awkwardness in my groups of friends. Istill didn't know who I really was and still cared what people thought. I never finished highschool. I got spent a year on my own between jobs and ended up back at my parents house. Then I got my GED, and joined the Army.
Looking back at my time in the army, I was sick a lot, and pretty lazy. If I could go back, there are so many things I would change. I would try much harder to make the best of it....to make the best of me. I did get a husband out of it though, and lots of life experience!
My husband and I have been married for 6 yrs now, and everything is wonderful. We both have developed into good strong people and love each other more everyday. It wasn't always easy, in fact, some times we loved to hate each other, but thats what is to be expected when you get married after 2 months of dating. We always have been there for each other though and we will be until "death do us part."
After all of this growing up and life experience, here is what I have learned:
1. I don't care what other people think-I only care how I feel about myself and my actions.
2. Honesty is always best-even if it hurts-and it will sometimes.
3. I can't be afraid to go after what I want-and confidence is the best personality trait I have.
4. I stopped being envious of others and learned to appreciate what and who I have in my life.
5. Laugh. It makes you live longer, and is contagious. You can't go around being mad or sad all of the time because it will consume you.
.....and lastly BE YOURSELF!....everyone else is taken, and you will enjoy life much easier knowing you don't have to try so hard!
Well this is me, and when I post in the future, you will understand what I say because you know more about me :) Happy Friday Everyone!
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